Incompetent People In my quest for programming beyond basketball, I have been comparing Dish Network vs. DirectTV. I sent an email as follows to DirectTV:I would prefer to have your service over Dish Network, however, you only appear to offer The Golf Channel in your most expensive package which includes a great deal more than I am interested in. Is it possible to add this one channel to a different package?This was the response:Dear Raulr, Note they can't even spell a name!!Thanks for asking about how our service compares to the Dish Network. To start, DIRECTV is ranked #1 in customer satisfaction among satellite and cable TV subscribers, according to the American Customer Satisfaction Index. And we've ranked #1 in Customer Satisfaction Among Satellite/Cable TV Subscribers Two Years in a Row, according to J.D. Power and Associates. (J.D. Power and Associates 2002-2003 Syndicated Residential Cable/Satellite TV Customer Satisfaction Studies (sm). 2003 study based on 7,380 satellite/cable TV subscriber responses. And Customer Satisfaction isn't the only area where we beat other TV services hands down.More Sports: DIRECTV delivers more overall sports programming, than any other source.We are the exlusive provider of NFL SUNDAY TICKET and NCAA MEGA MARCH MADNESS. Our sports lineup also includes every other top out-of-market sports package available including NBA LEAGUE PASS, MLB EXTRA INNINGS and NHL CENTER ICE. And through DIRECTVSPORTS.com you get up-to-the-minute sports news and scores, plus game recaps and previews and technical innovations that aren't available to the sports fan anywhere except DIRECTV.Free Programming Specials & Pay Per View Convenience: DIRECTV FREEVIEW offers free special programming events every month that are not available through other providers. We also offer up to 55 movie and event pay per view choices a day and convenient online ordering. Our "PPV Picks" is a weekly email delivered on Fridays with announcements of movie sales, the event of the week, DVR specials, and new product as it premiers. To sign up for this free service, go to DIRECTV.com/movies.Local Channel Promise: DIRECTV is also delivering on our promise to provide local channels in crisp, clear digital quality throughout the country. By early 2004, we will provide local channels in approximately 100 cities. Visit DIRECTV.com/Local to see if we are providing or have plans to provide local channels in your area.To find out more information or to purchase equipment today, just click over to our web site at http://www.directv.com/DTVAPP/buy/Landing.jsp for everything you need to know and to find out what great new customer offer is waiting for you.We look forward to serving you as a customer and showing you why over 11 million fans (and counting) think DIRECTV is the best entertainment value available.Sincerely,AmbikaDIRECTV Customer ServiceMy Response:WOW, your response had absolutely nothing to do with my question and you managed to misspell my name. Thank you for making my decision this easy.